Accessibility Statement
Last updated: 3 March 2026
We at Listen Up is committed to ensuring that our website is accessible to all users, including those with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.
What web accessibility is
An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.
Accessibility adjustments on this site
What We Are Doing
We are actively working to improve the accessibility of our website. This includes:
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Using clear, plain language throughout our content
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Ensuring text can be resized without loss of content or functionality
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Providing sufficient colour contrast between text and backgrounds
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Ensuring our website is navigable by keyboard
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Adding descriptive alt text to images where appropriate
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Structuring content with proper headings to aid screen reader navigation
Third-Party Tools
Our website uses Typeform to deliver our Listening Assessment quiz. Typeform maintains its own accessibility standards. If you experience difficulties using the assessment due to accessibility requirements, please contact us directly and we will make every effort to accommodate you.
Known Limitations
We are aware that our website may not be fully accessible in all areas. We are continuously reviewing and improving the site. If you find an issue that we have not identified, please let us know.
Feedback and Contact
If you experience any accessibility barriers on our website, or if you require information in a different format, please contact us:
Email: edward@listenupcoach.com
We aim to respond to accessibility feedback within five working days.
Enforcement
If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) at www.equalityadvisoryservice.com.
Updates to This Statement
This accessibility statement was last reviewed on 3 March 2026. We review this statement annually and update it when our site changes significantly.
Requests, issues, and suggestions
If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator: